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OTISS – Support

A new approach to Tree Survey and Estate Management software.

  • Which Account Type do I need?
  • Arboricultural Consultants
    • How to… & Videos
    • Step by Step Guide.
    • Working with clients
    • Managing your Clients
  • Estate Managers
    • How to… & Videos
    • Step by Step Guide.
    • Estate Settings
    • Working with Arboricultural Consultants
  • National Trails & Footpaths
    • How To… & Videos
    • Step by Step Guide
  • Sites
  • Surveys
  • Spreadsheet Pages
  • Recommendations and Work Done
  • History of a tree/item
  • Photos
  • Maps & Drawings
    • Loading Maps, Plans & Drawings
    • Using Maps & Plans
    • Using UK Ordnance Survey Maps
    • Printing Maps & Plans
  • Reports
    • Excel Template Reports
    • GIS Formats
    • What 3 Words
  • BS5837
    • BS5837 Survey
    • BS5837 Reports
    • BS5837 CAD – DWG/DXF
  • Tree Safety & Risk Assessment
    • Tree Safety Survey
    • Tree Risk Assessment
    • Tree Safety Reports
    • Tree Safety CAD/DXF
  • Tree Valuation Methods
  • Tree Preservation Orders
  • Furniture & Assets
    • Furniture/Asset Survey
    • Furniture Reports
    • Furniture CAD/DXF
  • Mobile Survey Apps
    • Getting Started
    • Downloading Surveys
    • Downloading Maps
    • BS5837 Surveys
    • Tree Safety Surveys
    • Furniture Surveys
    • Using Photos
    • Using the maps
    • Using GPS
    • Wifi Hotspots for tablets
    • Other Android Settings

How can we help?

Welcome to our help and support website!

We hope the simple layout, menus and search feature will make it easier for you to find the answers you need.

Arboricultural Consultants
Step by step guide to using OTISS…
How can we help?
Tutorial Videos
Estate Managers
Step by step guide to using OTISS…
How can we help?
Tutorial Videos
What’s New?
Read about our latest updates and features…

    Arboricultural Consultants

    Estate Managers

    National Trails & Footpaths

    What's New?





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    OTISS - Support
    • Which Account Type do I need?
    • Arboricultural Consultants
      • How to… & Videos
      • Step by Step Guide.
      • Working with clients
      • Managing your Clients
    • Estate Managers
      • How to… & Videos
      • Step by Step Guide.
      • Estate Settings
      • Working with Arboricultural Consultants
    • National Trails & Footpaths
      • How To… & Videos
      • Step by Step Guide
    • Sites
    • Surveys
    • Spreadsheet Pages
    • Recommendations and Work Done
    • History of a tree/item
    • Photos
    • Maps & Drawings
      • Loading Maps, Plans & Drawings
      • Using Maps & Plans
      • Using UK Ordnance Survey Maps
      • Printing Maps & Plans
    • Reports
      • Excel Template Reports
      • GIS Formats
      • What 3 Words
    • BS5837
      • BS5837 Survey
      • BS5837 Reports
      • BS5837 CAD – DWG/DXF
    • Tree Safety & Risk Assessment
      • Tree Safety Survey
      • Tree Risk Assessment
      • Tree Safety Reports
      • Tree Safety CAD/DXF
    • Tree Valuation Methods
    • Tree Preservation Orders
    • Furniture & Assets
      • Furniture/Asset Survey
      • Furniture Reports
      • Furniture CAD/DXF
    • Mobile Survey Apps
      • Getting Started
      • Downloading Surveys
      • Downloading Maps
      • BS5837 Surveys
      • Tree Safety Surveys
      • Furniture Surveys
      • Using Photos
      • Using the maps
      • Using GPS
      • Wifi Hotspots for tablets
      • Other Android Settings